Mission Statement, Values and Beliefs

Excellent quality domiciliary support, through friendly, flexible, person centred informed partnerships, embracing independence and reablement, choice, privacy, dignity and respect, with the promotion of empowering responsibility and accountability of service users and staff, cost effectively.

  • Provide high quality flexible, personalised services with an outcome-based approach, providing service users real choice and control.
  • Provide support chosen by the preferences of the service user regardless of race, colour or creed.
  • Ensure that the support is provided based on a thorough agreed assessment of each individual's flexible perceived goals and outcomes.
  • Work in partnership with service users' families, and other members of the multidisciplinary health professional team.
  • Support staff with the provision of services with privacy dignity and respect.
  • Embrace and encourage feedback from our service users in order to ensure the service provided is of the highest quality.
  • Deliver services with staff suitably trained and assessed as competent to carry out their duties.
  • Promote staff to treat each other with respect, professionalism and consideration.
  • Empower staff and service users to take responsibility for their own health and well being by providing information to enable choices.
  • Continually improve the quality of our service by listening to service users, staff and by learning from what we do.
  • Take responsibility and are accountable for our own actions